Why the "best of" lists mislead
Search "best realtor El Paso" and you'll get directories. Some charge agents for placement. Others rank by transaction count — which measures volume, not care. El Paso has several thousand licensed agents and thousands of closings a year; the "best" agent for a $700k Kern Place listing is rarely the best agent for a VA-loan buyer racing PCS orders to Fort Bliss. Fit beats fame.
The 7 questions that actually separate agents
- "How many deals like mine did you close in the last 12 months?" Same neighborhood, same price band, same loan type. Listen for specifics.
- "What's your list-to-sale price ratio?" (Sellers) — and how it compares to the area average.
- "Walk me through your VA loan process." (Military) — hesitation here is disqualifying in this town.
- "Who covers for you when you're unavailable?" Solo heroes get sick during option periods.
- "How do you handle multiple-offer situations?" Strategy, not vibes.
- "What will you tell me that I don't want to hear?" An agent who's never talked a client out of a house is a salesperson, not an advisor.
- "Can I talk to your last three clients?" Not their three best — their last three.
Red flags
- Pressure to sign a representation agreement before answering questions.
- Guaranteed sale prices or "I have a buyer waiting" pitches on day one.
- No clear answer on how they're paid. Since August 2024 a written buyer agreement is generally required before touring, so this should be easy for them.
- Slow first response. If they're slow while courting you, imagine mid-transaction.
Or skip the homework and let me make the introduction
I am a licensed Texas sales agent sponsored by eXp Realty, LLC. In El Paso I can represent you myself; anywhere else in Texas or the U.S., I introduce you to an agent through eXp's referral network and follow up on how it goes. You pay nothing for the referral: the receiving agent pays a referral fee from their commission. Referral fees are negotiable and I disclose the arrangement in writing.
General information only, not legal, tax, or lending advice.